Not quite. Each piece is made to order and written or painted by hand, so yours will carry its own small variations from the one you see photographed.
FAQs
Ordering & the notes themselves
Why these specific categories?
When I was curating the poems, I noticed these common moments in my writing. I organised the notes in this way to make them easier to match to a specific moment.
What does anti-perfection mean?
It means I don’t chase flawlessness in these notes; mistakes can happen without permission or consequences. I truly believe perfection leads to chronic mental illness. There’s also a big environmental side to it: manufactured perfection tends to waste a great deal of resources.
My note came with crossed out words...
They are not on purpose but they are normal in handwriting. I now leave them in; they are a protest against perfectionism! Having said that, if they bother you, as a recovering perfectionist I really do get it.
Shipping
How much is shipping?
Shipping is always free, and I send everything via Royal Mail’s 48 hour tracked service.
Do you ship outside the UK?
I do not ship outside the UK due to customs procedures.
Will my order arrive in time for the holidays?
I’d encourage you to order early if timing matters, since Royal Mail can run into delays during busy periods and that’s outside my control.
Can I expedite my order?
If you email with a request before 12pm (excluding Sundays) I’ll do my best to fulfill it quickly, though it isn’t always possible since each piece is made from scratch and some involve paint that needs time to dry.
Returns & refunds
What if I don't like what I receive?
Well, that would be really disappointing! If you bought the piece for yourself, you have 30 days from delivery to return it for a full refund, provided it comes back in its original condition and you cover the return postage. If you received it as a gift, I will exchange it for you and cover shipping.
What if I bought it as a gift and my friend isn't keen?
Gifted pieces can be exchanged for something of the same value within 30 days of delivery.
What if it arrives damaged or faulty?
Since I designed the packaging from scratch, this scenario is truly my worst nightmare. If it happens, I’ll replace it free of charge. Send an email to orders@stayawhile.today including a few photos of the package (will need these to take it up with Royal Mail) and I’ll provide a prepaid label for the return.
Can I cancel or change my order after placing it?
You may request a change, but it isn’t guaranteed, as work may have already started on your piece. As always, I will do my best to accommodate as many requests as possible.
Subscriptions
When are subscriptions sent out?
The year runs from December to November on both 501 and 502 subscriptions.
501s ship in December, March, June and September. Think “when the new season starts.”
502s ship at the beginning of every month, around the 10th.
Can I cancel a subscription?
Yes, subscriptions can be cancelled at any time by emailing orders@stayawhile.today
Can I get a refund if I cancel a subscription?
No. Subscriptions are non-refundable.
Why are subscriptions non-refundable?
Since I designed the packaging from scratch, this scenario is truly my worst nightmare. If it happens, I’ll replace it free of charge. Send an email to orders@stayawhile.today including a few photos of the package (will need these to take it up with Royal Mail) and I’ll provide a prepaid label for the return.
